About me
💎 Meet Gemma Nightingale
Founder & Director of Gems Domestic Cleaning
Hi, I’m Gemma Nightingale — the proud founder of Gems Domestic Cleaning. My passion for helping others has always been at the heart of everything I do. After having my little boy, I felt a deep drive to build something meaningful — not just for him, but for families and individuals who need a helping hand in their everyday lives.
With a background in professional cleaning and care, I’ve spent years supporting elderly clients and young adults with learning difficulties. My experience includes personal care, administering medication, assisting with shopping, and providing domestic services — always delivered with compassion, dignity, and respect.
Gems Domestic Cleaning was born from a simple but powerful idea: to make life easier for others. Whether it’s keeping a home spotless, offering reliable support, or helping someone feel more at ease in their space, I believe everyone deserves to live in a clean, safe, and happy environment.
It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.
Our Story
💎 Our Story
Gems Domestic Services was born from a deeply personal journey. After welcoming my baby into the world, I was determined to build a better life for him — one rooted in care, purpose, and community.
With years of experience in care work, I’ve spent most of my career helping others — from supporting elderly clients to assisting young adults with learning difficulties. Much of that work involved domestic cleaning and everyday support, and I saw firsthand how overwhelming it can be to keep a home clean and organised while juggling life’s demands.
That understanding inspired me to create a service that’s not just about cleaning — it’s about compassion, dignity, and making life easier for others. Whether it’s a weekly clean, a deep declutter, or help at the end of a tenancy, we’re here to help you reclaim your space and peace of mind.
Because everyone deserves a home that feels like a gem
At Gems Domestic Services, we understand that life gets busy, and cleaning is often the last thing on your mind. That's why we're here to help, offering flexible, reliable, and friendly cleaning services throughout Durham. As a family-run business, we treat every home as if it were our own, ensuring a sparkling clean and a stress-free experience.
Our Values
💎 Our Values
At Gems Domestic Services, we believe in delivering more than just a clean home — we offer peace of mind, trust, and a personal touch. As a proud family-run business, our values guide everything we do:
- Flexibility – We tailor our services to fit your lifestyle and schedule
- Reliability – You can count on us to show up, work hard, and deliver results
- Family-Run Care – We treat your home with the same respect and warmth as our own
- Friendly Service – Our team is approachable, kind, and always happy to help
We’re not just cleaners — we’re your partners in creating a calm, comfortable, and sparkling home.
💎 Who We Serve
At Gems Domestic Services, we proudly serve homeowners across Durham who crave a clean, organized, and stress-free home. Our ideal clients are:
- 🧑💼 Busy professionals balancing work and life
- 👨👩👧👦 Families with little time to spare
- 🏡 Anyone who values a tidy, welcoming space
Whether you're managing a hectic schedule or simply want to reclaim your time, we’re here to help. Our team is dependable, discreet, and dedicated to making your home sparkle — so you can focus on what truly matters.
Let us handle the mess, so you don’t have to
